h baje Terms and Conditions

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1.1 General Introduction

These terms and conditions ("Terms") form a legal agreement between h baje ("Platform", "we", "us") and any user of this platform ("Member", "you"). By using h baje's website, mobile app, or any of its services, you are considered to have accepted these Terms. If you do not agree, please stop using the platform.

1.2 Key Definitions

The meanings of important terms used in these conditions are given below:

• Account: A personal membership created through registration.
• Balance: The total usable funds held in an account, expressed in Taka (৳).
• Bonus: Additional funds provided by h baje for promotional purposes, which cannot be withdrawn before specific conditions are met.
• Wagering Requirement: The condition specifying how many times bonus funds must be wagered.
• Net Loss: What remains after subtracting total winnings from total losses over a given period.
• KYC: The identity verification process (Know Your Customer).

1.3 Applicability of Terms

These Terms apply to all h baje services — casino games, sports betting, live casino, the mobile app, and any promotions or bonus programmes. These Terms may be updated at any time; continued use of the platform after a revised version is published will be taken as acceptance of the new terms.

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2.1 Age and Eligibility Requirements

You must be at least 21 years old to use h baje's services. Accounts belonging to underage individuals will be closed immediately and all balances in such accounts may be forfeited. You must provide accurate and complete information at the time of registration.

2.2 One Account Policy

Each member may create only one account. If multiple accounts are found under the same person's name, all accounts will be permanently closed and bonuses may be forfeited. Multiple family members may operate separate accounts from the same device or network, but this must be notified to h baje in advance.

2.3 Identity Verification (KYC)

h baje may request identity documents, proof of address, or other documents at any time as part of the KYC process. Failure to provide the required documents within the specified time may result in the account being suspended or closed. h baje reserves the right to hold withdrawals until verification is complete.

2.4 Account Security

It is your responsibility to keep your login details confidential. Do not share your password with anyone. If you suspect any unauthorised access to your account, notify our support team immediately.

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3.1 Deposit Methods and Limits

Funds can be deposited at h baje via bKash, Nagad, and Rocket. The minimum deposit amount is ৳300. Deposits are generally credited to the account instantly. You must use your own mobile banking account when making a deposit; use of third-party accounts is not accepted.

3.2 Withdrawal Methods and Timeframes

Withdrawals can be made to bKash, Nagad, and Rocket. The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 5–30 minutes. Funds will be sent to the same mobile banking number registered to your account.

3.3 Withdrawal Prerequisites

• KYC verification must be completed.
• The wagering requirement for any bonus funds must be met.
• There must be no active investigation or dispute on the account.
• If the source of a withdrawal appears questionable, h baje reserves the right to carry out additional verification.

3.4 Transaction Cancellation

h baje reserves the right to cancel any transaction if there is suspicion of a technical error or fraud. In cases of suspicious activity, the relevant account may be suspended pending investigation.

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4.1 Welcome Bonus

New members can receive a 200% bonus on their first deposit, up to ৳5,000. The wagering requirement for this bonus is 25 times the bonus amount. For example: depositing ৳1,000 gives you ৳2,000 in bonus, making your total balance ৳3,000, and you must wager ৳2,000 × 25 = ৳50,000 before withdrawing.

4.2 Other Promotions

h baje runs the following promotional offers for members from time to time:

• Weekly h baje Deposit Reward: 50% bonus, up to ৳5,000; wagering 20x bonus; minimum deposit ৳300.
• h baje Slot Festival Bonus: 75% bonus, up to ৳8,000; wagering 25x bonus; minimum deposit ৳300.
• Birthday h baje Gift: reward up to ৳1,500; wagering 15x bonus.
• Refer a Friend, Play h baje: reward up to ৳2,000; wagering 10x bonus.
• Cricket Season Deposit Offer: 60% bonus, up to ৳6,000; wagering 22x bonus; minimum deposit ৳300.

4.3 General Terms for Bonus Use

• A bonus may only be usable on specific games or sections.
• Bonus balance cannot be withdrawn before the wagering requirement is met.
• A maximum bet limit may apply while a bonus is active; breaching this limit may result in the bonus being cancelled.
• If a withdrawal is requested before the bonus conditions are met, the bonus portion will be deducted.
• h baje reserves the right to change or discontinue any promotion at any time.

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5.1 VIP Tiers

h baje's VIP programme has four tiers: Bronze, Silver, Gold, and Platinum. Members move up to higher tiers gradually based on their playing activity. Weekly cashback is available at each tier:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.4% weekly cashback
• Gold: up to 0.6% weekly cashback
• Platinum: up to 0.8% weekly cashback

5.2 Cashback Calculation Method

Weekly cashback is based on net loss, meaning total losses minus total winnings for that week. For example: if a Gold tier member has a net loss of ৳20,000 in a week, they will receive ৳20,000 × 0.6% = ৳120 cashback.

5.3 Conditions for VIP Benefits

VIP benefits apply only to active and genuine members. VIP status may be cancelled if there is evidence of a breach of terms, fraud, or unusual activity. The timing and method of cashback payment are determined by h baje, which reserves the right to change them as needed.

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10.1 h baje's Rights

h baje may temporarily suspend or permanently close any account in the following circumstances:

• Evidence of a breach of the Terms.
• False or incomplete registration information.
• Suspicious or unusual financial transactions.
• The member's own request.
• Regulatory instruction or legal obligation.

10.2 Member's Rights

You may request the closure of your account at any time. All applicable wagering requirements must be met before the account is closed. If an eligible balance remains, it will be returned to the registered payment method.

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11.1 Service Availability

h baje strives to ensure the highest level of uninterrupted service. However, temporary disruptions may occur due to technical issues, maintenance, or external factors. h baje will not be liable for any loss arising from such circumstances.

11.2 Gaming Losses

Members play at their own risk. h baje is not responsible for financial losses incurred through gaming. All bets and games are entirely voluntary.

11.3 Third-Party Content

The games available on the platform are developed by third-party studios (such as Pragmatic Play, PG Soft, Evolution, JILI, etc.). h baje is not directly liable for technical errors in these games, but assistance will be provided to resolve any issues.

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12.1 Help Center

h baje's support team is available seven days a week, twenty-four hours a day (24/7) in both Bengali and English. You can get in touch via live chat or email.

12.2 Complaints Process

If you have any complaint or dispute, please contact the support team first. The support team will review the details of the matter and try to resolve it within a reasonable time. For general information about h baje, visit our About Us page.

12.3 Notice of Changes to Terms

If there are significant changes to these terms, members will be notified by email or through a notice on the platform. Continued use of the platform after any change will be considered acceptance of the new terms.

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These terms were last updated in January 2025. If you need a previous version, please contact the support team. The Bengali version of these terms is the definitive version.